According to research conducted by Harvard Business School, a company can see total profits grow by 25-95% following an increase of only 5% in customer retention - which makes it an obvious worthwhile investment. Mailing timely thank you for your business cards makes good business sense for one major reason: customer retention. Use code BIZTHANKS for 20% off business thank you cards The Benefits of Sending a Thank You Note How to blend authenticity with automation. Table of contents: Benefits to sending business thank you notes. We’ve got the details all mapped out so you can be sure to harness the power these tiny little cards wield in the world of business relationships. There’s a certain art to writing the perfect thank you for your business note without sounding generic or sale-sy. We know a thing or two about business thank you notes as we’ve continued to help hundreds of businesses every year to increase customer retention with gratitude. And although tacking a ‘Thanks much’ to the end of an email is good form, it certainly doesn’t replace the need to send a formal hold-in-your-hand thank you for your business note. This is especially true as consumers consider their connections to the brands they interact with and ultimately support. Expressing gratitude to your customers, employees and partners is key to building business loyalty and sustaining solid business relationships.
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